Mar
2
2012

ACO0156E Could not load the Tivoli Storage Manager API

After installing TDPv5.5.1 on SQL Server 2000 as per following link , TDP GUI should work fine, but in case you uninstall and reisnatll TDP client then you may start facing below issue while opening up TDP GUI,

In addition to above, you may see other error as below,

After researching in IBM documentation, found following link which provides information on this error,

ACN0156E: Could not load the Tivoli Storage Manager API.

Explanation
The Tivoli Storage Manager API could not be loaded.

User response
Ensure the Tivoli Storage Manager API is correctly installed. Run the Data Protection for Microsoft SQL Server application client with the /TRACEFLAGS=API /TRACEFILE=filename options and view the tracefile to determine why it could not be loaded. Another possible cause is that the TSMAPI.DLL does not exist in the system directory. Re-install the Tivoli Storage Manager API, if this is the case.

When we reran tdp gui it with trace option, we got error as,
——–
03/02/2012 10:22:46.121 [002808] [1564] : dsmapid.cpp ( 622): ERROR: could not load tsmapi.dll. It is not in PATH
03/02/2012 10:22:46.121 [002808] [1564] : dsmapid.cpp ( 630): Exit DDsmApiDL::loadAdsmDll()
03/02/2012 10:22:46.121 [002808] [1564] : dsmapid.cpp ( 528): Exit DDsmApiDL::Setup(), rc = 104
03/02/2012 10:22:49.856 [002808] [1564] : dsmapi.cpp ( 565): Enter DDsmApi::Term()
03/02/2012 10:22:49.856 [002808] [1564] : dsmapi.cpp ( 569): dsmSetup not done, dsmCleanUp will not be done
———

Even after correcting path, no progress. So we requested TSM vendor to reinstall Tivoli Storage Manager API to fix this issue.

Once Tivoli Storage Manager API is installed, this issue was fixed.

Other links:
http://ezbdist.cit.cornell.edu/techsup-v5.4/ibmdocs/messages/html/anrcms5875.htm

References:
http://www.cryer.co.uk/brian/windows/trbl_nt_prcentptcnbl.htm
http://support.microsoft.com/kb/142606

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About the Author: Nitin Garg

Indian born, trekker, biker, photographer, lover of monsoons... I love to blog the topics I research and find useful for self or online community to save time and energy :) Everything you read on my blog is my own personal opinion!

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